The best way to arrange car hire is to book in advance. The majority of car hire companies have an internet presence capable of processing online bookings and this is by far the quickest and easiest way of making a booking. Compare prices before you commit to a booking then make sure that you print out a copy of any hire confirmation you receive to present it to staff when collecting your vehicle.
Be aware that when choosing a vehicle to hire, most companies provide examples of the size and type of vehicles which are available for hire, so you may not get the exact model that you see on screen.
Make sure you know where to collect the car from and double check on the payment terms. It is likely that payment will be made in advance, but if you are required to pay when you pick up the hire car, ensure you have a suitable means to cover the cost with you. It may also be necessary to present your driving licence and passport if hiring abroad at some point.
On collection, check that you understand and agree with all the terms and conditions set out in the small print and imposed on the hire, especially those concerning fuel usage and insurance. Some companies require you to return the vehicle with the same amount you set off with, or require the tank to be full before taking it back. Make sure you are properly covered in the event of any accident and understand all the excesses involved. Before setting off and ideally in the presence of a member of car hire staff, check the vehicle over for any defects to avoid being blamed for scratches and damage on return of the vehicle. Make a note of any that you find and leave a copy with the company for any checks that they may choose to perform at the end of the hire period.
Be sure to know the rules of where you are driving. If arranging hire cars abroad be aware of local speed restrictions and permitted drinking and driving limits and adjust your driving and behaviour to suit. Some countries require you carry around emergency warning triangles and high visibility clothing for use in an emergency, so familiarise yourself as to where the equipment is and how to use it safely and efficiently. It is very important that you know who to contact in an emergency and how to contact them. Above all, drive safely.